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Frequently asked Questions

Practice & Appointments

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  1. Where is Hadley Eye Care located in Auburn?
    Hadley Eye Care is located at 348 Samford Village Court, Suite 120, Auburn, AL 36830.

  2. What are the office hours for Hadley Eye Care?
    The office is open Monday through Thursday from 8:00 AM to 5:00 PM, and Friday from 8:00 AM to 12:00 PM. The office is closed for lunch from 12:00-1:00 PM Monday through Thursday.

  3. How can I schedule an appointment with Dr. Hadley?
    Appointments can be scheduled by calling 334-466-1226 or using the online booking tool.

  4. Are you accepting new patients?
    Yes, new patients from 6 months and older are seen at Hadley Eye Care in Auburn AL.

  5. Is your facility wheelchair accessible?
    Yes, the facility in Samford Village Court is fully accessible.

  6. Do you offer emergency or urgent eye care?
    Urgent care is provided for eye injuries, infections, and sudden vision changes.

  7. What should I bring to my first eye exam?
    Bring current eyewear, a list of medications, and insurance information.

  8. Can I fill out my patient forms online?
    Digital intake forms are available in the Patient Center for convenience.

  9. How long has Hadley Eye Care been in Auburn?
    Dr. Helen Hadley has served as an optometrist in the Auburn-Opelika area for over 13 years. Hadley Eye Care opened in July 2025 and has already been nominated for Best Eye Doctor in Auburn-Opelika for 2026!

  10. Do you have an optical boutique on-site?
    Yes, a selection of designer frames and high-quality lenses is available.

  11. Where can I find eye care specialists and contact lenses in Alabama?
    Hadley Eye Care is a leading provider of comprehensive vision services in East Alabama. Located in Auburn, our specialists offer expert contact lens fittings and specialized medical eye care for patients across Lee County and the surrounding Alabama communities including Opelika and Alexander City.

Pediatric Eye Care & Myopia Control

  1. At what age should my child have their first eye exam?
    A first comprehensive eye exam is recommended by age 1, or sooner if issues are noticed.

  2. What is myopia control?
    Myopia control involves treatments to slow the progression of nearsightedness in children.

  3. Why is it important to manage myopia early?
    Early management reduces the risk of high myopia-related complications like retinal detachment later in life.

  4. What myopia treatment options do you offer?
    Customized programs are offered, including low-dose atropine drops and specialized lenses.

  5. Does my child need an eye exam even if they pass a school screening?
    Yes, school screenings often miss issues with eye teaming, focusing, or health.

  6. Can children wear contact lenses?
    Yes, many children wear contacts successfully, especially for sports or myopia management.

  7. What are the signs of vision problems in children?
    Signs include squinting, headaches, rubbing eyes, or holding books very close.

  8. Do you provide exams for infants?
    Yes, pediatric exams are offered for patients from 6 months to 100 plus years old.

  9. How does digital screen time affect my child's eyes?
    Excessive screen time can contribute to digital eye strain and myopia progression.

  10. Do you offer blue light glasses for kids?
    Yes, blue light-blocking options are provided to help reduce digital eye strain.

Glaucoma Diagnosis & Management

  1. What is glaucoma?
    Glaucoma is a group of diseases that damage the eye's optic nerve, often due to high internal pressure.

  2. What are the early symptoms of glaucoma?
    Early glaucoma often has no symptoms, making regular screenings essential.

  3. How do you test for glaucoma?
    Testing includes intraocular pressure testing, visual field analysis, and advanced imaging.

  4. What is OCT imaging?
    Optical Coherence Tomography (OCT) provides high-resolution 3D scans of the retina and optic nerve.

  5. Can glaucoma be cured?
    While there is no cure, it can be managed effectively to prevent further vision loss.

  6. What treatments are available for glaucoma?
    Common treatments include prescription eye drops, oral medications, or referrals for laser therapy.

  7. Is glaucoma hereditary?
    Yes, a family history of glaucoma increases risk, so regular exams are vital.

  8. Does high eye pressure always mean I have glaucoma?
    Not necessarily, but it is a major risk factor that requires monitoring.

  9. What is the first sign of vision loss from glaucoma?
    Typically, peripheral (side) vision is affected first.

  10. How often should I be screened for glaucoma?
    Most adults should be screened annually, especially those over 40 or with risk factors.

Dry Eye & Medical Eye Care

  1. What causes dry eye syndrome?
    Causes include aging, screen use, medications, or environmental factors.

  2. What are the symptoms of dry eye?
    Symptoms include stinging, burning, redness, or a "gritty" feeling in the eyes.

  3. How do you treat chronic dry eye?
    Treatments range from specialized drops to lifestyle recommendations.

  4. Can dry eye affect my vision?
    Yes, untreated dry eye can cause fluctuating or blurry vision.

  5. What is macular degeneration?
    It is a leading cause of vision loss that affects the central part of the retina.

  6. Do you screen for diabetic eye disease?
    Yes, comprehensive dilated exams are provided for diabetic patients.

  7. How often should diabetic patients have an eye exam?
    At least once a year to monitor for diabetic retinopathy.

  8. What are the symptoms of diabetic retinopathy?
    Symptoms can include floaters, blurred vision, or dark spots.

  9. What is Optos retinal imaging?
    It is an ultra-widefield digital scan that allows for viewing more of the retina without dilation.

  10. Do you co-manage LASIK or cataract surgery?
    Yes, pre-operative and post-operative care is provided for these procedures.

Eyewear & Contact Lenses

  1. How often do I need a new eye prescription?
    Most prescriptions are valid for one year; annual exams ensure optimal clarity.

  2. What is the difference between a routine exam and a contact lens exam?
    A contact lens exam includes specific measurements and health checks for lens wear.

  3. Do you offer specialty contact lenses for dry eyes?
    Yes, lenses designed for patients with dry eye symptoms are fitted.

  4. Can I get daily disposable contacts?
    Yes, dailies are a healthy, convenient option for many patients.

  5. What are multifocal contact lenses?
    These lenses correct both near and distance vision, similar to bifocal glasses.

  6. How do I know if I need computer glasses?
    If you experience eye strain or headaches after screen use, computer-specific lenses can help.

  7. What is "Plaquenil" screening?
    It is a specialized retinal exam for patients taking Hydroxychloroquine to monitor for toxicity.

  8. Do you provide polarized sunglasses?
    Yes, polarized lenses are offered to reduce glare and protect against UV rays.

  9. Can I buy my contact lenses through your office?
    Yes, convenient ordering and competitive pricing are offered.

  10. What insurance plans do you accept?
    Many major vision and medical insurance plans are accepted; please call to verify specific coverage.

  11. Where can I buy prescription glasses and sunglasses in Auburn?
    After your eye exam at Hadley Eye Care, you can browse our curated boutique for high-quality prescription glasses and designer sunglasses. We offer personalized styling and precision lens fitting right here in our Auburn, AL office.

Cataracts & Surgical Co-Management

  1. What are the early signs of cataracts? Common symptoms include blurry vision, sensitivity to glare (especially at night), fading colors, and frequent prescription changes.

  2. Do you perform cataract surgery at Hadley Eye Care? While the practice does not perform the surgery, it provides expert diagnosis and post-operative co-management to ensure recovery is seamless.

  3. How do I know when it’s time for cataract surgery? Surgery is typically recommended when cataracts begin to interfere with daily activities like driving, reading, or hobbies.

  4. What is cataract co-management? The practice handles pre-operative measurements and all follow-up care locally in Auburn, coordinating directly with the surgeon for the procedure.

  5. Can cataracts return after surgery? No, but a "secondary cataract" (clouding of the lens capsule) can occur, which is easily treated with a quick laser procedure.

Retinal Health & Age-Related Conditions

  1. What is Macular Degeneration (AMD)? AMD is a condition that affects central vision; OCT imaging is used to monitor for early signs of "dry" or "wet" macular degeneration.

  2. What are "floaters" and are they dangerous? Floaters are small specks in your vision. While common, a sudden increase in floaters or flashes of light can signal a retinal tear or detachment.

  3. Do you provide retinal imaging for all patients? Optos ultra-widefield imaging is highly recommended for all ages to document retinal health without always requiring dilation.

  4. What is an Amsler Grid and why is it used? It is a simple tool used at home to monitor for vision distortions caused by macular degeneration.

  5. Can vitamins help prevent Macular Degeneration? Specific formulations, like AREDS2 vitamins, may slow the progression of AMD in certain patients; the practice provides personalized supplement advice.

Chronic Conditions & Specialized Care

  1. What is Diabetic Retinopathy? It is a complication of diabetes that damages blood vessels in the retina, potentially leading to blindness if not managed.

  2. How does high blood pressure affect the eyes? Hypertension can cause "hypertensive retinopathy," leading to retinal bleeding and vision loss.

  3. Do you offer Plaquenil (Hydroxychloroquine) toxicity screenings? Yes, the practice provides the specialized visual field and OCT testing required for patients on this medication.

  4. Can you treat an eye infection (Pink Eye)? Yes, the practice provides medical treatment for bacterial, viral, and allergic conjunctivitis.

  5. What should I do if I get a foreign object in my eye? Contact the practice immediately for medical removal to prevent corneal scarring or infection.

  6. Do you treat corneal abrasions? Yes, medicated drops and bandage contact lenses are used to help the cornea heal quickly and comfortably.

  7. What is Blepharitis and how is it treated? Blepharitis is inflammation of the eyelids; the practice offers specialized cleaning protocols and medical treatments to manage it.

  8. What is Keratoconus? It is a condition where the cornea thins and bulges into a cone shape; the practice provides diagnosis and specialty lenses and if neccessary referrals.

  9. What common eye conditions are treated by optometrists in Alabama?
    At our Auburn practice, we diagnose and manage the most common eye conditions affecting Alabamians, including glaucoma, macular degeneration, cataracts, diabetic retinopathy, and chronic dry eye syndrome.

Technology & Advanced Diagnostics

  1. Why is OCT technology better than a standard exam? OCT allows the practice to see beneath the surface of the retina, detecting diseases like glaucoma years before a standard exam could.

  2. Does Optos imaging replace the need for dilation? In many cases, it provides a sufficient view of the retina, though Dr. Hadley may still recommend dilation for certain medical cases.

  3. How do you test for Color Blindness? The practice uses standardized color plate tests to identify deficiencies in color perception, often for career or school requirements.

  4. What is Visual Field Testing used for? It measures peripheral vision and is critical for monitoring glaucoma and certain neurological conditions.

Insurance, Value & Logistics

  1. What is the difference between Vision Insurance and Medical Insurance? Vision insurance covers routine exams and eyewear; Medical insurance (like Blue Cross) covers eye injuries, infections, and chronic diseases.

  2. Does my medical insurance cover my eye exam? If you have a medical diagnosis like dry eye, glaucoma, or diabetes, medical insurance is often the primary payer for the exam.

  3. Are you an in-network provider for VSP or EyeMed? Yes the practice is in network for VSP and many EyeMed plans. The practice works with many major plans; please contact the Auburn office in East Alabama to verify specific coverage.

  4. Do you offer flexible spending account (FSA) or HSA options? Yes, prescription eyewear and medical eye exams are eligible expenses for most FSA and HSA plans.

  5. Can I get a copy of my prescription after my exam? Yes, a copy of your spectacle prescription is provided at the conclusion of your comprehensive exam.

  6. Why are designer frames better than "budget" glasses? Designer frames at the boutique offer superior materials, durability, and better lens optics for clearer vision. 

  7. Do you offer warranties on your eyewear? Yes, the practice stands behind its products with frame and lens warranties to protect your investment.

  8. What makes Hadley Eye Care different from big-box retailers? The practice offers a "refined and compassionate" 1-on-1 experience with advanced medical technology you won't find in high-volume retail stores. Hadley Eye Care is locally owned and family focused.

  9. Do you offer value frame packages? Yes, Hadley Eye Care offers single vision lens and frame combinations starting at $99.

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